Frequently Asked Questions

Common questions about HERU products, dietary solutions, facility standards, and distribution.

Product Categories

HERU products are organized into five main categories across dietary solutions: Flour, Bread & Rolls, Pasta, Cookies & Cakes, and Cereals & Snacks. These are available across Gluten-Free, Keto, and Protein dietary solutions.

HERU produces three flour types within each dietary system:

  • All-Purpose Flour
  • Bread & Pizza Flour
  • Cake & Pastry Flour

Each is available in Gluten-Free, Keto, and Protein variants, formulated for specific performance within their dietary context.

Yes. HERU's Pasta Division produces alternative pasta across gluten-free and specialized dietary formats. Available shapes include Penne, Fusilli, and Sedanini, across Gluten-Free, Keto, and Protein systems.

Dietary Solutions

HERU currently produces products across three dietary solutions:

  • Gluten-Free — for individuals requiring complete gluten elimination
  • Keto — low-carbohydrate formulations for ketogenic dietary management
  • Protein — protein-enriched solutions for functional nutritional goals

HERU's Keto and low-carbohydrate product lines are designed with controlled carbohydrate content, making them relevant for individuals managing blood sugar or following structured carbohydrate-restricted dietary plans. Specific formulation details are available per product.

Gluten-Free Facility

Yes. HERU operates within a fully dedicated gluten-free production environment. The facility does not handle any wheat or wheat-derived ingredients. This controlled setup minimizes cross-contamination risks and supports product integrity for individuals who require dependable gluten-free solutions.

Because all production at HERU takes place in a dedicated gluten-free facility, keto and protein products are produced in the same controlled, wheat-free environment. Specific product specifications should be reviewed per SKU for precise dietary compatibility information.

Ingredient Sensitivities

HERU develops its formulations with awareness of a range of ingredient sensitivities, including those to corn, yeast, and other common functional additives. Specific ingredient declarations and allergen information are provided on each product label and detailed product specification sheet.

Full ingredient lists and allergen declarations are included on product packaging. For B2B inquiries or pre-purchase technical specifications, detailed product data sheets are available through the HERU contact team.

Product Applications

HERU flour solutions are designed for use across a range of food preparation applications, including bread baking, pastry production, pizza doughs, and specialty baked goods. Each flour variant is formulated to deliver consistent functional performance within its specific dietary category.

Yes. HERU products are designed to perform reliably in both retail and food service environments. Contact our team to discuss food service supply options and volume specifications.

Storage Guidance

HERU products should be stored in a cool, dry place away from direct sunlight and moisture. Once opened, resealable packaging should be closed securely. Specific storage instructions are printed on each product package. Shelf life information is indicated on product labeling.

Distribution Availability

HERU products are distributed through hypermarkets, supermarkets, specialty food retailers, online platforms, and food service distributors. The distribution network supports both local and international markets.

HERU products are available through online platforms as part of the distribution channel structure. For current online availability in your region, contact the HERU distribution team or check with local partner retailers.

Contact & Partnerships

Distribution and partnership inquiries are handled through HERU's B2B contact channel. Submit your request via the Contact page with your company information, country, and area of interest, and a member of the team will respond accordingly.

Use the Contact form to reach the HERU team. Please include your full name, company name, country, and a clear description of your inquiry. Responses are provided during business hours.

Still Have Questions?

Our team is ready to assist with product specifications, distribution details, and B2B inquiries.

Contact HERU